Customer service chatbot Digital messaging channels for service Import document files or urls with up to 50 pages of content and start chatting with your bot. Anytime a case is too complex, your customers can create a ticket in the LiveChat window. Offer consistent support across channels and let customers resolve issues whenever they want. Just simply go to the…

AI Chatbots For B2B SaaS: Top 5 Tools For Business Growth Chatfuel was released in 2015 to simplify the process of creating bots. It’s among the most widely used chatbot platforms now on the market. Profits may be increased with the help of Chatfuel, a program that streamlines and automates customer service and advertising. Facebook’s messaging platform has become the…

Customer Complaints: 8 Common Complaints & How to Resolve Them We will be reviewing the interaction as a team so that we can learn from it and provide better service to our customers in the future. When you get one of these types of complaints, it’s important you let the customer know you’re taking it seriously. Acknowledge their message and…

Humans & technology: why we need both in travel management If you are growing out of a finance solution such as Xero, Sage or Quickbooks, then the jump to a fully integrated ERP solution may be cost and time prohibitive. This is why we produced the “out of the box implementation of Business Central, which allows you to get the…

AI in games overview Future of AI in game development If a similarly difficult AI-controlled every aspect of a videogame from the ground up, the results could be very unfair and broken. If NPC’s in a game develop real, human-like personalities and intelligence, then maybe playing a game begins to feel a bit too overwhelming, as players are forced to…

What is an NLP chatbot, and do you ACTUALLY need one? RST Software The bot will send accurate, natural, answers based off your help center articles. Meaning businesses can start reaping the benefits of support automation in next to no time. With the rise of generative AI chatbots, we’ve now entered a new era of natural language processing. And with…

5 Sentiment Anlysis Examples in Business Instead of treating every word equally, we normalize the number of occurrences of specific words by the number of its occurrences in our whole data set and the number of words in our document (comments, reviews, etc.). This means that our model will be less sensitive to occurrences of common words like “and”, “or”,…

Woman uses AI chatbot for mental health support, says it is more convenient than visiting a therapist The public’s lack of confidence is not surprising, given the increased frequency and magnitude of high-profile security breaches and inappropriate use of data [95]. Unlike financial data that becomes obsolete after being stolen, medical data are particularly valuable, as they are not perishable.…

5 Shopping Bots for eCommerce to Transform Customer Experience Define the target audience, set the tasks your bot has to solve, invent a nice appearance and face of your bot. Make it look and act like a well-bred highly trained English butler, easy to talk to and funny to spend your spare time with. Whether an intentional DDoS attack or…

Recruitment Chatbot: Revolutionizing Talent Acquisition With our conversational recruiting platform, you can get more done with less — and create better experiences for everyone. Embrace a future where realistic job previews, employer brand content, job recommendations, and more are at a candidate’s fingertips — no searching required. It provides valuable insights and data-driven action plans to improve the overall hiring experience. Humanly…